Attaching a file to a ticket
When creating a ticket, you can add files to your ticket.
Click on Add attachment icon, browse for the relevant file you want to attach and click OK
Click on Add attachment icon, browse for the relevant file you want to attach and click OK
Supported file types:
- Images: jpeg, jpg, png, gif, ico, bmp, and tiff.
- Documents: pdf, doc, docx, ppt, pptx, xls, and xlsx.
- Audio: wav, aif, aifc, aiff, mp3, mpga, mpg, mpa, gsd, gsm, au, and snd.
- Video: mp4.
- Other: csv and xml.