Attaching a file to a ticket

Attaching a file to a ticket

When creating a ticket, you can add files to your ticket. Click on Add attachment icon, browse for the relevant file you want to attach and click OK## Supported file types: Images: jpeg, jpg, png, gif, ico, bmp, and tiff.

Documents: pdf, doc, docx, ppt, pptx, xls, and xlsx.

Audio: wav, aif, aifc, aiff, mp3, mpga, mpg, mpa, gsd, gsm, au, and snd.

Video: mp4.

Other: csv and xml.