Attaching a file to a ticket

Attaching a file to a ticket

When creating a ticket, you can add files to your ticket.

Click on Add attachment icon, browse for the relevant file you want to attach and click OK

Supported file types:

  • Images: jpeg, jpg, png, gif, ico, bmp, and tiff.
  • Documents: pdf, doc, docx, ppt, pptx, xls, and xlsx.
  • Audio: wav, aif, aifc, aiff, mp3, mpga, mpg, mpa, gsd, gsm, au, and snd.
  • Video: mp4.
  • Other: csv and xml.
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