Installing LoadGen Agent or Add-in error: Program Files folder could not be found

Issue description

Target Machine is not a member of an Active Directory Domain

This issue only effects machines that are not member of an Active Directory Domain

The issue: When trying to install LoadGen Agent or Add-In on a machine that is not in a member of an Active Directory Domain, you can successfully create a network connection, but you will receive an  error which will be described at step 2: Finding Program Files folder did not succeed.


Solution: you need to add a key in your Registry editor of the target machines you want to install your LoadGen Agent or Add-in:

  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
1 (to disable, 0 enables filtering)
REG_DWORD (32-bit)

Step by Step Guide to add key

  • Open Registry Editor on the machine you want to be able to install the LoadGen Agent or Add-in
    click the Start menu and type regedit, press Enter.
  • This will open you Registry Editor.

  • In the Registry Editor go to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
  • Click the System Key.

  • In the right pane click with the right mouse button.
  • Select: New > DWORD (32-bit) Value

  • This will add the new REG_DWORD, rename it to LocalAccountTokenFilterPolicy
  • Double click the just created value and change the Value data to: 1

  • Your new key should look like the image below.

  • Now Restart the machine where you have created the new Value.
  • After the restart you have completed this adjustment and you will be able to install the LoadGen Agent or Add-in on the remote machine.
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