Troubleshooting Horizon Client Inactivity Lock Screen Issues and Immediate Session Lock After Login

Users may experience issues with the Horizon Client where the session locks immediately after logging in or the screen locks due to inactivity and prevents re-login. This article guides you through resolving these problems.


  1. Inactivity Lock Screen Issue: Users are unable to re-login to their machines after the auto-lock due to inactivity.
  2. Immediate Session Lock: Users find their session locked instantly upon logging in.


Group Policy Adjustments:

  1. Make changes to the local group policy on the Parent VM to prevent immediate session lock post-login.
  2. Navigate to Gpedit -> User Configuration -> Administrative Templates -> System -> Ctrl+Alt+Del Options and enable the policy to remove the 'lock computer' option.


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