Users may experience issues with the Horizon Client where the session locks immediately after logging in or the screen locks due to inactivity and prevents re-login. This article guides you through resolving these problems.
Problem
- Inactivity Lock Screen Issue: Users are unable to re-login to their machines after the auto-lock due to inactivity.
- Immediate Session Lock: Users find their session locked instantly upon logging in.
Solution
Group Policy Adjustments:
- Make changes to the local group policy on the Parent VM to prevent immediate session lock post-login.
- Navigate to
Gpedit->User Configuration->Administrative Templates->System->Ctrl+Alt+Del Optionsand enable the policy to remove the 'lock computer' option.