Citrix Session keeps giving message Initializing...
Problem
When the LoadGen Agent starts a Citrix session, it shows the message Initializing... without showing the actual Citrix session.
When you try to start the Citrix session from the Citrix Workspace app (Citrix Receiver) or StoreFront, you receive the following error message:
You might be having an issue with a Citrix virtual driver (SmartCard). Contact your system administrator for further assistance
Solution
Solution: you need to add a value in the Registry Editor of the machine where you witness this issue.
On 32-bit Windows
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client
| Key | HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client |
|---|---|
| Value | VdLoadUnLoadTimeOut |
| Data | 10 (Decimal) |
| Type | REG_DWORD (32-bit) |
On 64-bit Windows
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Citrix\ICA Client
| Key | HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Citrix\ICA Client |
|---|---|
| Value | VdLoadUnLoadTimeOut |
| Data | 10 (Decimal) |
| Type | REG_DWORD (32-bit) |