Review uptime incidents and alerts
Overview
Use the Uptime pages to review incident history, alert status, and current service health from the dashboard.
Before you begin
- Uptime checks have produced events.
Steps
Step 1
Open Uptime Incidents. Use Check, Status, From Date, and To Date to narrow the incident list, then select Apply. Review Check Name, Failure Reason, Start Time, End Time, Duration, Resolution, and Status. An incident opens on a failed run once the check's Failure Detection Mode says so (by default on the first failure); a Degraded run or a run started with Trigger Now never opens one. It closes by itself on the first passing run (or after the configured number of passing runs), when its check is deleted, or when you resolve it manually.
Step 2
Open Uptime Alerts. The page lists one alert per incident: an alert stays Active while its incident is open and turns Resolved when the incident closes. Uptime alerts are not acknowledged; to close one by hand, resolve its incident on Incidents. The notifications your alert profiles sent are not listed here. Select All, Active, or Resolved to filter alert state, use Search by check name... to narrow results, and select Refresh to update the list. Select View Check on an alert to open its check.
Step 3
Open the Uptime Monitoring Dashboard. Use Last 24 Hours, All Environments, and All Service Types to filter the dashboard, then review Total Checks, Healthy, Degraded, Unhealthy, Open Incidents, Overall Uptime, and Check Status Overview.
Verify the result
You can see incident history on Incidents, alert state on Uptime Alerts, and current health totals and check cards on the Uptime Monitoring Dashboard.
Troubleshooting
- If expected incidents are not shown, set Check to All Checks, Status to All, clear From Date and To Date, then select Apply or Clear.
- If the alerts page shows No alerts, check the Active, Resolved, and Total summary cards: they count every alert over all time, whatever the filters, so a Total above 0 means your filters hide the alerts. Select Clear all to reset the filters.
- If dashboard totals do not match the incidents or alerts you expect, adjust Last 24 Hours, All Environments, and All Service Types, then select Refresh.
- If a specific check is hard to find, use Search by check name... on Uptime Alerts, or the search field on the Checks page, to filter by the check name.
- If incidents appear for planned downtime, schedule a maintenance window so the checks are paused during the work. See Uptime Monitoring: Maintenance.