LoadGen AI: Ask LoadGen AI
Overview
Use this page to ask LoadGen AI questions about tests, agents, results, or settings, and to start load test setups it walks you through conversationally. LoadGen AI is a conversational assistant built into the platform: it reads data using your own permissions, shows every call it makes so you can see exactly what it checked, and never changes anything on its own. This solves the problem of hunting through several configuration and results pages to answer one question, or figuring out which load test options to pick before you have even opened the test wizard.
Ask LoadGen AI sits alongside the rest of the platform rather than replacing it: it reads from whichever module your question touches (agents, load tests, results, settings), and when a question calls for creating something, it hands the proposal off as a draft that opens in the matching setup wizard, such as Run Test, for you to review and save. Nothing you ask here changes test configurations, agents, or schedules directly; the page only prepares drafts and answers.
On this page itself, you can start a new conversation or continue a past one from the list on the left, send a question from the composer, turn on Deep analysis for a more thorough pass, and use the starter cards to kick off a guided load test setup without writing a prompt yourself.
Key concepts
- conversation - The full back-and-forth between you and LoadGen AI on one topic; it keeps every turn (your questions and its replies) so you can return to it later.
- Deep analysis - A checkbox that asks LoadGen AI to run a more thorough analysis pass before answering your next question, instead of its default quick pass.
- credits - The usage balance shown in the header that LoadGen AI's questions and analysis draw from; the number drops as you ask questions and run deeper analysis. (related: LoadGen Cloud: AI Credits & Billing)
- tier - The LoadGen AI service level assigned to your organization, shown as a chip such as standard tier; it affects what LoadGen AI can do for you. (related: LoadGen Cloud: Licensing)
- draft - A proposed setup, such as a load test configuration, that LoadGen AI prepares from a conversation; it opens in the matching wizard for you to review and save, and nothing is created until you do. (related: Testing: Run Test)
When to use it
- You want a quick answer about a test, agent, result, or setting without navigating through several configuration pages yourself.
- You want to set up a load test, including a Citrix load test, but want LoadGen AI to ask what you need to decide and check the appliance as it goes.
- You want to confirm exactly what data or calls a question touched, since every answer lists the calls made and under whose permissions.
- You want to return to a question you asked earlier instead of repeating it.
- You want a starting draft for a setup task that you'll finish and save in its own wizard.
Before you begin
- LoadGen AI must be licensed for your organization; if it isn't, the composer is replaced by a notice and no question can be sent (see LoadGen Cloud: Licensing).
- Your account needs permission to ask LoadGen AI questions; an administrator grants this (see Operations: Permissions).
- Your organization needs an available AI credits balance; the header chip shows the current amount, and running out stops new questions (see LoadGen Cloud: AI Credits & Billing).
- Know roughly what you want to ask or set up (a specific test, agent, result, or setting) so you can describe it clearly in the composer.
Common workflows
Ask LoadGen AI a question
Persona: load-test operator
- Type a question into the Ask about tests, agents, results or settings box, covering what you want to know about a test, agent, or result.
- Expect: The text appears in the composer, which grows as you type.
- Select Send, or press Enter without Shift.
- Expect: Your question appears as a new turn, and LoadGen AI's reply streams in below it, listing each call it made and then the answer.
Verify: The newest turn sits at the bottom of the reading column with an answer and a list of the calls LoadGen AI made, and the conversation now appears in the list on the left under Today.
Start a guided load test setup
Persona: load-test operator
- Select the Set up a load test card, or Set up a load test for Citrix for a Citrix-specific walkthrough.
- Expect: A new conversation opens with the starter question already sent, and LoadGen AI begins asking what you want to test and checking what the appliance has available.
- Answer LoadGen AI's follow-up questions in the composer as they appear.
- Expect: Each answer advances the conversation; LoadGen AI lists the calls it made to check agents, tests, or settings before asking the next question.
Verify: LoadGen AI proposes a draft setup that opens in the matching wizard for you to review and save; nothing is created on the platform until you save it there.
Steps
Step 1
Open Ask LoadGen AI from the left navigation.
Expected result: The page opens on a new, empty conversation showing the governance line, your standard tier and credits chips, and the What can LoadGen AI help you with? starter screen with sample prompts.
This is the starting point for asking LoadGen AI a question or starting a guided setup conversation.
- New conversation starts a fresh thread at any time.
- Search conversations filters the list on the left once you have conversation history.
- The starter cards (Set up a load test, Set up a load test for Citrix) send a preset question with one click instead of typing your own.
Field reference
| Field | Purpose | Format / Validation | Required | Default |
|---|---|---|---|---|
| Search conversations | Filters the conversation list on the left to titles matching what you type. Use it once you have enough conversation history that scrolling becomes slow. | free text | No | empty |
| Your question for LoadGen AI | The question or instruction you send to LoadGen AI. Write what you want to know about a test, agent, or result, or say what you want to set up; the more specific the text, the fewer follow-up questions LoadGen AI needs to ask back. | free text, multi-line, Enter sends and Shift + Enter inserts a new line | No | empty |
| Deep analysis | Turns on a more thorough analysis pass for your next question. Leave it off for quick questions; turn it on when you want LoadGen AI to check more thoroughly before answering, which can take longer to reply. | checkbox | No | unchecked |
Controls reference
New conversation
Clears the composer and opens a fresh, empty conversation.
When to use: Use it when you want to start on a new topic instead of continuing the current thread.
Side effects: Navigational only; it does not delete or change any existing conversation.
Set up a load test
Sends the preset prompt asking LoadGen AI to guide you step by step through setting up a load test, checking what the appliance has as it goes.
When to use: Use it when you want a guided setup instead of writing your own question.
Side effects: Starts a new conversation turn immediately; LoadGen AI begins asking follow-up questions and making read calls.
Set up a load test for Citrix
Sends the preset prompt for a Citrix-specific guided load test setup, asking what you need to decide and checking the appliance as it goes.
When to use: Use it instead of the general starter when the target environment is Citrix.
Side effects: Starts a new conversation turn immediately, the same as the general starter.
Send
Submits the text in the composer as your next question or instruction.
When to use: Use it after typing a question, or press Enter without Shift to do the same.
Side effects: Starts a new turn: your text is added as a turn and LoadGen AI's reply, including the calls it made, appears below it.
Try again
Resends the same question after a turn fails.
When to use: Use it when a turn ends with a failed card instead of an answer.
Side effects: Starts a new attempt at the same question; the failed card stays visible with its reason and request ID.
Stop
Stops a turn that is currently running.
When to use: Use it if a question is taking too long or you want to cancel it before it finishes.
Side effects: Ends the in-progress turn without an answer; it does not undo any read calls already made.
Open a conversation
Switches the reading column to show that conversation's turns.
When to use: Use it to return to a past question instead of starting a new one.
Side effects: Read-only: it changes what you're viewing, not any data.
Verify the result
After you select Send, your text appears as a turn and LoadGen AI's reply follows it, listing the calls it made and then its answer; the conversation also appears in the list on the left, grouped under Today. If you started a guided load test setup instead, LoadGen AI's draft opens in the matching wizard for you to review and save rather than appearing directly in this conversation. If nothing happens after you select Send, the first thing to check is the credits chip in the header, since an empty balance silently stops new questions.
Troubleshooting
- Symptom: The composer is replaced by a notice and you can't type a question. Fix: LoadGen AI isn't licensed for your organization; check LoadGen Cloud: Licensing or ask an administrator.
- Symptom: Selecting Send has no visible effect. Fix: Check the credits chip in the header; if the organization is out of AI credits, new questions are declined until the balance is topped up.
- Symptom: You can read past conversations but can't send new questions. Fix: Your account's permissions withhold asking; ask an administrator to grant Ask LoadGen AI access in Operations: Permissions.
- Symptom: A turn ends with a failed card instead of an answer. Fix: Select Try again to resend the same question; if it keeps failing, note the request ID on the card when you contact support.
- Symptom: LoadGen AI proposes a setup but nothing shows up in your test list. Fix: Drafts aren't created automatically; open the wizard hand-off it provides and save it there.
Related articles
- Next step: Testing: Run Test - guided load test drafts from LoadGen AI open here for you to review and save
- See also: LoadGen Cloud: AI Credits & Billing - check or top up the credits balance shown in the header
- Prerequisite: LoadGen Cloud: Licensing - LoadGen AI must be licensed before the composer is available
- Prerequisite: Operations: Permissions - controls whether your account can ask LoadGen AI questions